Privacy Policy

Effective Date: September 19, 2025

Aivio is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our products, or engage with our services. By using our website or services, you agree to the practices described in this policy. If you do not agree, you should not use our services.

1. Information We Collect

1.1 Information You Provide to Us

We may collect personal and business information that you voluntarily provide, such as:

• Contact Information: name, email address, phone number, company name/details

• Account Information: login credentials (username / password), preferences, settings

• Payment / Billing Information: billing address, payment method details (credit/debit card, bank transfer, etc.)

• Other Information: messages, support requests, feedback, or content you upload

1.2 Information We Collect Automatically

When you visit or interact with our website or services, some information is automatically collected, including:

• Device Information: IP address, browser type, operating system, device model

• Usage Data: pages visited, links clicked, time spent on pages, features used

• Cookies & Tracking Technologies: cookies, beacons, web beacons, similar technologies to collect usage and behavioral analytics

2. How We Use Your Information

We may use the information we collect for these purposes:

• To deliver, maintain, and improve our services

• To respond to your inquiries or support requests

• To process payments and billing

• To customize or personalize content and features

• To send you transactional communications, announcements, updates, marketing and promotional materials (subject to your consent where required)

• For analytics and business insights to better understand how our services are used

• To enforce our terms, policies, legal rights; to comply with applicable laws, regulations, and legal processes

3. Sharing Your Information

We do not sell your personal information. We may share your information in certain circumstances:

• Service Providers / Third-Parties: With vendors, contractors, or partners who help us operate, provide or improve our services (e.g. payment processors, hosting providers, analytics).

• Legal Requirements: When required by law, court order, regulation, or other legal process.

• Business Transfers: In connection with a merger, sale, acquisition, or transfer of assets, subject to confidentiality commitments.

• With Your Consent: When you give us explicit consent to share your information for a specific purpose.

4. Data Retention

• We retain your personal data as long as needed to fulfill the purposes for which it was collected, including for legal, regulatory, or reporting requirements.

• If there is no longer a business, legal, or valid need for maintaining your data, we will securely delete or anonymize it in accordance with applicable laws.

5. Your Rights & Choices

Depending on your jurisdiction, you may have certain rights with respect to your personal data, which may include:

• Access: Request to see what personal data we hold about you

• Correction: Request corrections of inaccurate or incomplete data

• Deletion: Request deletion of your personal data

• Portability: Request to have your data transferred to another party, when feasible

• Opt-Out / Marketing Preferences: You may opt out of receiving marketing communications from us

• Other Rights: As required by local law (e.g. data protection laws in your country, such as the Philippines’ Data Privacy Act, GDPR if applicable, etc.)

To exercise your rights, please contact us via the contact information below. We will respond in accordance with applicable laws.

6. Security

• We employ reasonable administrative, technical, and physical measures to protect the confidentiality, integrity, and availability of your personal data.

• However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

7. Cookies and Tracking

• We use cookies and similar tracking technologies to enhance your experience with our website/services, analyze usage, and for marketing/advertising purposes.

• You can usually set your browser to refuse cookies or to alert you when cookies are being sent. Note that some parts of the services may not function properly if cookies are disabled.

8. Third-Party Links & Integrations

• Our website or services may contain links to third-party websites, tools, or services that are not owned or controlled by Aivio. We are not responsible for the privacy practices of those third parties.

• If you choose to use those third parties, your interactions are governed by their policies; we recommend reviewing them.

9. Updates to This Privacy Policy

• We may update this Privacy Policy from time to time. The version with the most recent Effective Date will be the current policy.

• We will notify you of material changes by posting the updated policy on our site or via other means (e.g. email). Your continued use of the services after such changes constitutes acceptance of the updated policy.

10. Governing Law & Jurisdiction

• This Privacy Policy shall be governed by and construed in accordance with the laws of [Jurisdiction — e.g. Canada / specific region].

• Any dispute related to privacy or this policy shall be resolved in the courts of Canada or through alternative dispute resolution if agreed.

11. Contact Information

Aivio

Email: [email protected]

Phone: +1 647 891 4321
Address: 250 Consumers Road, Suite #1007 North York - Toronto, Ontario M2J 4V6

Aivio is a full-service digital marketing agency that helps great companies grow their revenue online. Get in touch:

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